How to order from The Country Village Bakery
Discover how easy it is to place an order for our delicious baked goods. We've outlined the simple steps to ensure you get exactly what you're looking for, from everyday treats to custom creations.
Step 1: Contact us by phone
The best way to start your order is by calling us directly. Our friendly team will guide you through our product options and help you place your order. For more intricate designs or custom requests, we may connect you with our head decorator to discuss the details.
Step 2: Provide your order details
During your call, we'll need to gather some essential information to ensure your order is perfect. Please be ready to provide your full name and contact number, the desired pickup day and time, and a detailed description of the baked goods you'd like. The more information, the better!
Step 3: Confirm decorated cake orders with a deposit
For all decorated cake orders, we require a minimum deposit of half the total price to confirm your order. This helps us secure ingredients and dedicate the necessary time to create your beautiful and delicious cake. Our team will explain the payment process when you place your order.
Important ordering considerations
To ensure we can fulfill your order to our high standards, please keep the following in mind:
Advance notice for all orders
We require a minimum of two days' notice for all orders. This allows us sufficient time to prepare fresh ingredients and schedule our baking process efficiently. Please plan accordingly to avoid disappointment.
Special requests and complex orders
For more complex or custom orders, we highly recommend placing your order at least one week in advance. This extended notice is crucial for our decorators to create intricate designs and for us to source any special ingredients you might require.